If you wish to request the deletion of your personal data associated with your Oonyas account, please follow the instructions below:
Send an email to our dedicated privacy team at support@oonyas.com. Please include the following information in your email:
Once we receive your request, we will send a confirmation email to the email address associated with your Oonyas account to verify your identity and confirm your request. Please follow the instructions in the confirmation email to proceed with the data deletion process.
Upon confirmation, we will initiate the process of deleting your personal data from our systems. Please note that it may take [...] to fully process your request, as we need to ensure the complete removal of your data from all our databases and backups, where feasible.
In some limited circumstances, we may be required to retain certain data for legal or regulatory compliance purposes, such as for tax or fraud prevention. We will inform you if this is the case and explain the reasons for retaining specific data.
If you have any questions or require further assistance with the data deletion process, please do not hesitate to contact us at support@oonyas.com.